Bruce Street Family Chiropractic FAQs
Like other chiropractors, at Bruce Street Family Chiropractic we hear many questions from new and current chiropractic patients. Below are answers to some of the most common questions we are asked.
Still have questions? We’re always happy to talk it through, no pressure, no obligation. give us a call at (519) 743-6339 and let’s get you started, on your own or with your family.
Do I need a referral to see a chiropractor?
Nope. Chiropractors are primary contact health care practitioners, which means you can come straight to us, no referral required for insurance coverage.
How much does chiropractic care cost?
It depends on what’s going on and how long you’ve been dealing with it. We’ll always walk you through the costs upfront, and we offer flexible payment options plus help coordinating with your insurance, so there are no surprises.
That’s really up to you and your goals. Some families come to us for a specific episode of back pain and move on once they feel better. Others choose to make chiropractic part of their ongoing wellness routine, right alongside eating well and staying active. Either way, we’ll build a plan around what matters to you.
What else do you offer besides adjustments?
Beyond chiropractic adjustments, we offer rehabilitation support and nutritional guidance, because we believe real health comes from more than one thing.
Can my whole family see the same chiropractor?
Absolutely, and we’d love that. We care for patients of every age, from newborns to grandparents, and many of our families book their visits back-to-back so everyone’s taken care of in one trip. Just as many of our patients come on their own, and that’s just as welcome here.
Bruce Street Family Chiropractic is a chiropractic clinic in Kitchener, Ontario, led by Dr. Gordon McPherson-Rayner and Dr. Lesley Jacklin, serving families in Kitchener-Waterloo since 1997. We provide chiropractic adjustments, prenatal and pediatric chiropractic care, and massage therapy from our office in Kitchener.
Is chiropractic care covered by OHIP or private insurance in Ontario?
Chiropractic care is not covered by OHIP in Ontario, but most extended health and private insurance plans include some level of chiropractic coverage. We’ll walk you through your costs and payment options before care begins and can help you understand what your specific plan covers.
What conditions does a chiropractor treat?
Chiropractors most commonly treat back pain, neck pain, and headaches, but chiropractic care can also help with sciatica, whiplash and other auto accident injuries, carpal tunnel syndrome, pinched nerves, slipped or herniated discs, scoliosis, and stress-related tension. See our full list »
Do chiropractors treat babies and children?
Yes. Both Dr. Gordon and Dr. Lesley are members of the International Chiropractic Pediatric Association (ICPA) and use gentle, age-appropriate techniques for infants and children. Newborn adjustments use only light, fingertip pressure, about the same amount of pressure used to check a tomato for ripeness.
Is chiropractic care safe during pregnancy?
Yes, chiropractic care is considered safe throughout pregnancy. Both doctors at Bruce Street Family Chiropractic are trained in the Webster Technique, a specific chiropractic approach used to support pelvic balance during pregnancy.
What is the difference between a chiropractor and a physiotherapist or massage therapist?
A chiropractor focuses on diagnosing and adjusting the spine and joints to remove nerve interference and restore normal function. A physiotherapist focuses on rehabilitating movement and strength after injury or surgery, and a massage therapist focuses on soft tissue, like muscles and fascia. Many patients use more than one, we offer massage therapy alongside chiropractic care for exactly that reason.
Where are you located, and what are your hours?
Get our full clinic details, including each doctor’s individual schedule.
How do I book an appointment, and are you accepting new patients?
Yes, we are accepting new patients, individuals and families of any age. You can book online, send us a message, or call us at (519) 743-6339. No referral is needed to see a chiropractor in Ontario.